Privacy and Security Policy
All services provided within our company and on the website oscarglobal.net belong to and are operated by OSCAR GLOBAL GIDA TEMİZLİK VE KOZMETİK ÜRÜNLERİ SANAYİ VE DIŞ TİCARET LTD. ŞTİ.
Our company may collect personal data for various purposes. Below, you will find information on how personal data is collected, how it is processed, and how it is protected.
By completing membership forms, surveys, or various forms available on the Oscar Global website, certain personal information of users (such as name and surname, company details, telephone number, address, or email address) may be collected by our company as required by the nature of our business.
From time to time, our company may send campaign information, updates about new Oscar Global products, and promotional offers to its customers and members. Members may choose whether or not to receive such communications during registration and can later change their preferences through their account settings after logging in, or by using the unsubscribe link included in the notifications sent to them.
Personal information transmitted electronically to our company by members through our website or via email during confirmation processes will not be disclosed to third parties outside the purposes and scope defined in the “User Agreement” concluded with our members.
In order to identify system-related issues and to quickly resolve any problems or disputes related to the services provided, our company records and uses members’ IP addresses. IP addresses may also be used to generally identify users and to collect comprehensive demographic data.
Our company may use the requested information, either directly or through its business partners, for direct marketing purposes even outside the scope defined in the Membership Agreement. Personal information may also be used to contact users when necessary. Information requested by our company, information provided by users, or information related to transactions conducted through our website may be used by our company and its partners—without disclosing members’ identities—for statistical analysis, database creation, and market research purposes, even beyond the scope of the Membership Agreement.
Our company undertakes to keep confidential information strictly private and confidential, to consider it a duty of confidentiality, and to take all necessary measures and exercise due care to ensure confidentiality and to prevent the disclosure, unauthorized use, or public exposure of confidential information in whole or in part.
Credit Card Security
Our company prioritizes the security of credit card holders who shop on our e-commerce websites. Credit card information is never stored in our systems.
When you enter the payment process, there are two indicators that show you are on a secure site. One is the lock or key icon displayed in the lower section of your browser. This indicates that you are on a secure web page and that all information transmitted is encrypted and protected. Such information is used solely in connection with the transaction process and in accordance with your instructions.
Credit card information used during shopping is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and transmitted directly to the relevant bank for verification, independent of our websites. Once the card’s availability is confirmed, the transaction proceeds. Since no card information is viewed or stored by us, third parties are prevented from accessing such data under any circumstances.
The reliability of billing, payment, and delivery address information for online credit card orders is audited by our company against credit card fraud. For this reason, customers placing an order for the first time may be required to verify their financial and address/phone details before their order can proceed to the supply and delivery stage. When necessary, the credit card holder or the relevant bank may be contacted for verification purposes.
Only you can access and modify the information you provide during registration. As long as you keep your login credentials secure, it is not possible for others to access or alter your personal information. For this purpose, all membership transactions are conducted within a 128-bit SSL secure environment, which is an internationally recognized and highly secure encryption standard.
Mail Order Credit Card Information Security
Identity and credit card information submitted to our company via the mail order method are stored in accordance with our confidentiality principles. Such information is retained for 60 days solely to address potential disputes with banks regarding credit card charges and is subsequently destroyed.
In the event that any amount other than the approved mail order form amount is charged to your card, you may naturally object to the bank and prevent payment, ensuring that this process does not pose a risk to you.
Third-Party Websites and Applications
Our company may provide links to other websites within its website. Our company bears no responsibility for the privacy practices or content of the websites accessed through such links. The Privacy Policy principles set forth herein apply solely to our company’s website and do not cover third-party websites.
Exceptional Circumstances
In the limited circumstances listed below, our company may disclose user information to third parties outside the provisions of this Privacy Policy:
- To comply with obligations imposed by applicable laws, decrees, regulations, or other legal rules issued by authorized legal authorities;
- To fulfill and enforce the provisions of the “Membership Agreement” and other agreements entered into with users;
- When information is requested by authorized administrative or judicial authorities in the course of a duly conducted investigation or inquiry;
- When disclosure is necessary to protect users’ rights or security.
Email Security
Please do not include your credit card number or passwords in emails sent to our Customer Services regarding any orders. Information contained in emails may be viewed by third parties, and our company cannot guarantee the security of information transmitted via email under any circumstances.
Browser Cookies
Our company may obtain information about users visiting our website and their use of the website through technical communication files known as cookies. Cookies facilitate internet usage by storing website preferences and status information. Cookies are not designed to retrieve personal data from your main memory or email.
Most browsers are configured to accept cookies by default; however, users may modify their browser settings to refuse cookies or to receive a warning when cookies are being sent.
Our company may amend the provisions of this Privacy Policy at any time by publishing them on the website or by sending electronic notifications to users. Any changes shall become effective as of the date of publication.
For any questions or suggestions regarding our Privacy Policy, you may contact us via email at [email protected].
Company Contact Information
Company Name: OSCAR GLOBAL GIDA TEMİZLİK VE KOZMETİK ÜRÜNLERİ SANAYİ VE DIŞ TİCARET LTD. ŞTİ.
Address: Osmangazi Mah. Barış Manço Cd. No:1, Esenyurt / Istanbul, Türkiye
Email: [email protected]
Phone: +90 (212) 689 01 01